FAQ

Shipping

Domestic Shipping

MJGB ships UPS, standard fees apply shipping. We strive for orders to go out the same day when received Monday through Friday before 2 p.m. Mountain time.

 

UPS Ground Standard shipping is $15.95 for deliveries in the state of Colorado and $23.95 for all other 47 states, additional fees for Alaska and Hawaii. 

 

Delivery 

MJGB delivers in the denver metro area 7 days a week for a $15.00 delivery fee and $25.00 for outside the Denver Metro area.

 

Same day delivery is available Monday through Friday for orders received before 10 a.m. and  Saturday delivery orders must placed before 2 p.m. on Friday

 

 

 

Returns

MJBG, wants you to be 100% happy with your gift box purchase. In the event that the package arrives in an unacceptable condition, please contact us as soon as you receive the item.

 

MJGB will replace any box that arrives damaged. Items should be returned within 7 days of delivery in their original packaging.

 

Damaged in shipping:
  • CALL US as soon as possible. We will work on sending you a replacement box.
  • We will need a picture taken of the damaged box for reporting to FedEx. You can email or text this to us. See our Contact Us page for information.

  • We will provide instructions for returning the damaged box.

  • Please include Insurance with the return of the gift. We are not responsible for items lost in transit.

  • Please do not return an item without first contacting us.

  • We cannot refund shipping or pay for return shipping.

  • Products inside must be returned unopened.

 

MJGB  makes sure that each shipping package is packed with care before leaving. “Fragile” stickers are placed around the shipping box to make sure that your package arrives in perfect condition.

 

MJGB will replace any box that arrives damaged. Items should be returned within 7 days of delivery in their original packaging.